Privacy Policy

1. Introduction

Black Diamond Marketplace is committed to protecting your privacy. This policy explains how we collect, use, and protect your information when you use our platform at blackdiamondmarketplace.com.

2. Information We Collect

We collect the following information when you use Black Diamond Marketplace:

• Account information: full name, email address, company name, phone number, city, state, and country when you create an account
• Listing information: equipment details, photos, pricing, and specifications that sellers submit when creating listings
• Lead information: contact details submitted by buyers through listing inquiry forms including name, email, phone, and company
• Usage data: pages visited, search queries, filter selections, and interactions with the platform collected via Google Analytics
• Payment information: billing and subscription details processed securely by Stripe. Black Diamond Marketplace does not store, access, or retain any credit card numbers or payment credentials

3. How We Use Your Information

We use the information we collect to:

• Operate and maintain the Black Diamond Marketplace platform
• Connect buyers and sellers through listing inquiry forms
• Send transactional emails via Resend including account confirmation, email verification, and inquiry notifications
• Process subscription payments and manage billing via Stripe
• Analyze platform usage through Google Analytics to improve search, discovery, and overall user experience
• Enforce our Terms of Service and listing quality standards

4. Third Party Services

Black Diamond Marketplace uses the following third party services which have their own privacy policies:

• Stripe: payment processing and subscription management. Visit stripe.com/privacy for their policy.
• Resend: transactional email delivery for account and inquiry notifications
• Google Analytics: usage analytics and platform performance measurement. Visit policies.google.com/privacy for their policy.
• Supabase: secure database infrastructure and file storage for listing photos and company logos

5. International Users and GDPR

Black Diamond Marketplace serves users globally. If you are located in the European Economic Area (EEA) or United Kingdom, your data is processed in accordance with the General Data Protection Regulation (GDPR). You have the following rights regarding your personal data:

• The right to access the personal data we hold about you
• The right to correct inaccurate personal data
• The right to request deletion of your personal data
• The right to restrict or object to processing of your personal data
• The right to data portability

To exercise any of these rights contact us at privacy@blackdiamondmarketplace.com

6. Data Retention

We retain account data for as long as your account remains active. Listing data is retained for the duration of your membership plus 12 months. Lead inquiry data is retained for 24 months. You may request deletion of your personal data at any time by contacting privacy@blackdiamondmarketplace.com. We will respond to deletion requests within 30 days.

7. Cookies

Black Diamond Marketplace uses the following cookies:

• Essential cookies: required for authentication, session management, and core platform functionality. Cannot be disabled.
• Analytics cookies: used by Google Analytics to measure platform usage and improve the user experience. You may disable these by adjusting your browser settings or using Google’s opt-out tools.

Continued use of the platform constitutes acceptance of our use of essential cookies.

8. Data Security

We implement industry-standard security measures to protect your personal data including encrypted data transmission via HTTPS, secure database access controls, and row-level security policies on all user data. However no system is completely secure and we cannot guarantee absolute security of your information.

9. Children’s Privacy

Black Diamond Marketplace is intended for business professionals in the oil and gas industry. We do not knowingly collect personal information from anyone under the age of 18. If you believe a minor has provided us with personal information please contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify registered users of significant changes via email. Continued use of the platform after changes are posted constitutes acceptance of the updated policy.

11. Contact

For privacy questions, data requests, or concerns contact us at: